Mettlemouse Entertainment Limited (“Mettlemouse”) is an independent production company that creates and produces entertainment formats for all platforms internationally.
We are a company registered in the United Kingdom under company number 14775269 and our registered office is at Riverside Studios, 101 Queen Caroline Street, London W6 9BU.
Here at Mettlemouse we process personal data for 4 main reasons:
We are the data controller responsible for your personal data. This notice explains what we do with the personal data of employees, freelancers and contractors.
If you have any questions about this privacy notice or how we handle your data please email us at hello@mettlemouse.com or write to us at our registered office address marked for the attention of the privacy officer.
This privacy notice applies if you are working for us in any capacity, for example as an employee, freelancer, contractor, through a personal services company, or if you are applying to do so. It includes those working on our productions, both on-screen (eg. presenter, voice-over artist) and off-screen (eg. production staff, crew).
This notice does not form part of your contract of employment or other contract to provide services.
We collect and use different types of personal data about you before you start working with us (during the application process) and in the course of your employment or engagement.
You may be asked to provide the following at the application stage:
Proof of your identity.
Proof of your qualifications.
A criminal records declaration to declare any unspent convictions.
We may contact your referees directly to obtain references.
We may ask you to complete a questionnaire about your health. This is to establish your fitness to work as well as for your well-being whilst on our premises.
If we employ or engage you we may ask you to provide the following:
Bank details – to process salary or other payments.
Emergency contact details – so we know who to contact in case you have an emergency at work.
Information for your inclusion in our pension scheme. We use a data processor for this scheme.
We may ask you to provide special category data, for example information on your nationality, racial and ethnic origin, gender, sexual orientation, religion, disability and age.
At the application stage:
The information you provide will be used for the purpose of progressing your application, or to fulfil legal or regulatory requirements if necessary.
The information you provide will be held securely by us and/or our data processors.
Where you have sent us a speculative application, if there is no suitable vacancy at that time we keep your information in our system for up to 24 months at which point we will redact the information but keep the contact information on our database until such time as you opt out.
If you are unsuccessful following an application for an advertised position, we may ask if you would like your details to be retained in our talent pool for a period of up to 24 months. If you say yes, we will proactively contact you should any further suitable vacancies arise. OPT OUT?
If you work with us we will use your personal data for a number of reasons such as for administration and management purposes, to manage salaries and pensions and to manage health and wellbeing. Where you are working on a specific programme we may also use your personal data to enable us to produce, broadcast and distribute that programme. We may also process your personal data for monitoring of diversity and equal opportunities, for monitoring and investigating compliance with policies and rules and in relation to disputes and legal proceedings.
Some of the information comes from you. For example your contact details, bank details and information on whether you can lawfully work in the UK.
Some information comes from third parties. For example we may require references and information to carry out background checks.
In the course of your work we may receive personal data relating to you from others, such as your managers and colleagues or those with whom you communicate electronically. We may also have CCTV footage of you. If you are working on a specific programme personal data may be generated in the course of you taking part in the programme. For example recorded footage of you.
Our lawful basis for processing your personal information is one of the following, as permitted by data protection law:
contract: the processing is necessary for the performance of the contract we have with you, or because you have asked us to take specific steps before entering into a contract.
legitimate interests: the processing is necessary for Mettlemouse’s legitimate interests or the legitimate interests of a third party unless there is a good reason to protect your personal data which overrides those legitimate interests. We or the third party have legitimate interests in carrying on, managing and administering our respective businesses effectively and properly and in processing your data in connection with those interests.
legal obligation: the processing is necessary to comply with our legal obligations, for example providing a safe place of work and avoiding unlawful discrimination.
In relation to the special category data we hold about you we will process this in accordance with one of the grounds set out above and we will also ensure that one of the following applies:
In relation to personal data relating to criminal records, we will process this data where we have your consent to do so or where it is necessary or allowed under employment, social security or social protection law.
We will only share your data with third parties if we have a ground for processing on which we can rely and doing so is lawful. Examples of third parties that we may share your data with are as follows:
Payroll and benefits providers, professional advisors, IT suppliers, broadcasters, programme distributors, co-producers, insurers, health and safety advisors, regulatory authorities, external suppliers and, where you appear on-screen, viewers.
We do not keep your data for longer than is necessary, bearing in mind the purpose for which we collected that information and any applicable legal or regulatory requirements.
Your personal information is mainly used in the UK. However sometimes we need to share your personal information with third parties outside the UK and EEA. Where we do so we will ensure that any transfer of data is lawful and that there are appropriate security arrangements in place.
Please note that any programme in which you appear is likely to be distributed internationally.
Where you appear in a programme there are certain circumstances where data protection law allows us and relevant third parties (such as the commissioning broadcaster of the programme that you have contributed to) not to comply with the obligations explained in this notice. An example of where the exemption applies is where such obligations and your rights are incompatible with the artistic purposes of the programme and there is a public interest in its broadcast.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. Personal data where possible will be saved in restricted access folders and password protected when appropriate.
Data processors are third parties who necessarily provide elements of our internal practices, such as IT providers. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.
Some third parties with whom we share your data, for example for recruitment or casting purposes, are data controllers in their own right in which case they will have their own retention periods.
We have contracts with all third parties to ensure the security of your data that we share with them.
If you are applying to participate in one of our programmes or to work with us via a third party you should check that third party’s privacy notice too.
We will transfer your personal information to a third party:
We process your personal information for this purpose because we have a legitimate interest to ensure our business can be continued by the buyer. If you object to our use of your personal information in this way, the relevant seller or buyer of our business may not be able to provide services to you.
In some circumstances we may also need to share your personal information if we are under a duty to disclose or share it to comply with a legal obligation.
You can update your personal information at any time and change your marketing preferences. To do this please email us at hello@mettlemouse.com
Under UK data protection law, you have rights as an individual which you can exercise in relation to the information we hold about you.
You have the right to see the personal data held by us (a Subject Access Request). Once the person requesting the information has been identified the request will be carried out within one calendar month in a clear and easy to read way. There are numerous and various exemptions to this right and each request will be dealt with on a case by case basis.
You have the right to have your data rectified where it is incorrect or out of date. Where a request for data rectification is made it will be dealt with in a similar way to a Subject Access Request, i.e. within a strict time frame.
You also have the rights to (i) erasure and (ii) restriction meaning that you can request that we remove your data or restrict the processing of it.
You have the right to object to the processing of your data in specific circumstances. We will them stop doing so unless there are compelling grounds for us to continue the processing.
If you have provided us with data about yourself you have the right to be given the data in a machine readable form or to ask for it to be transferred to another organisation.
If we rely on consent to process your personal information, you can withdraw that consent.
You can complain to ico.org.uk if you are not satisfied with our use of your data.
You can read more about these rights here – https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/
This privacy policy was updated on 07 June 2024. We reserve the right to update and alter this policy.