Mettlemouse Entertainment Limited (“Mettlemouse”) is an independent production company that creates and produces entertainment formats for all platforms internationally.
We are a company registered in the United Kingdom under company number 14775269 and our registered office is at Riverside Studios, 101 Queen Caroline Street, London W6 9BU.
Here at Mettlemouse we process personal data for 4 main reasons:
We are the data controller responsible for your personal data. This notice explains what we do with the personal data of contributors and potential contributors to our programmes.
If you have any questions about this privacy notice or how we handle your data please email us at hello@mettlemouse.com or write to us at our registered office address marked for the attention of the privacy officer.
In this privacy notice “contributors” means people who are participants or who apply to be in our programmes or in our studio audience and other people who contribute to our programmes (for example interviewees or people who allow us to use their materials).
When you apply to be on a specific programme or if we approach you or your representatives about being on a specific programme we will collect sufficient information to determine your suitability for that programme.
When you apply to be on any of our future programmes we will collect sufficient information to determine whether to contact you about such programmes as and when we are casting for them.
Successful applicants
If you are successfully cast we will continue to process such information as is necessary for the production and exploitation of that programme. This will always comprise contact information and may include, but is not limited to, information contained in an application form, a programme release form, special category data such as health and medical data and criminal offence data.
In addition we may process sufficient data so as to remunerate a contributor, where appropriate.
Prospective applicants
As with our successful applicants we may process data as above. If you have not been cast in a particular programme we may keep your details and contact you for future castings and about Mettlemouse programming and products unless you ask us not to.
Unsuitable applicants
If we deem that you are unsuitable to appear in any programme we will delete the majority of your data and retain sufficient contact data to send you information about Mettlemouse programming and products unless you ask us not to.
Some of the information comes from you. For example your contact details, on application forms, on the programme release form or in discussions with you.
Some information comes from third parties. For example publicly available sources, from your friends or family members, social media platforms, background check service providers or casting agencies.
Other information is generated in the course of you taking part in the programme. For example recorded footage of you.
Our lawful basis for processing your personal information is one of the following, as permitted by data protection law:
contract: the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
legitimate interests: the processing is necessary for Mettlemouse’s legitimate interests or the legitimate interests of a third party unless there is a good reason to protect your personal data which overrides those legitimate interests.
In relation to the special category data we hold about you we will process this in accordance with one of the grounds set out above and we will also ensure that one of the following applies:
In certain circumstances we may hold information about criminal convictions or offences which you may have incurred. If this is the case we will process this data where we have your consent to do so or where it is necessary or allowed under employment, social security or social protection law.
We do not keep a comprehensive register of our contributors’ criminal convictions.
From time to time we may make programmes with child contributors. We will process the data of the child contributor as it is in our legitimate interests. Where a parent or guardian has signed our mutually agreed contract it will be necessary to process their data alongside this (as above). We will not send marketing information to our child contributors but to their parent or guardian.
If you apply to attend the filming of one of our programmes we use a 3rd party processor. Your details will be deleted at the conclusion of that event.
We may share contributor data (including your special category and criminal offence data) with broadcasters, programme distributors, co-producers, insurers, health and safety advisors, professional advisors, regulatory authorities, external suppliers (for example casting agencies or online casting application systems) and viewers.
We do not keep contributor data for longer than is necessary, bearing in mind the purpose for which we collected that information and any applicable legal or regulatory requirements.
Your personal information is mainly used in the UK. However sometimes we need to share your personal information with third parties outside the UK and EEA. Where we do so we will ensure that any transfer of data is lawful and that there are appropriate security arrangements in place.
Please note that any programme in which you appear is likely to be distributed internationally.
There are certain circumstances where data protection law allows us and relevant third parties (such as the commissioning broadcaster of the programme that you have contributed to) not to comply with the obligations explained in this notice. An example of where the exemption applies is where such obligations and your rights are incompatible with the artistic purposes of the programme and there is a public interest in its broadcast.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. Personal data where possible will be saved in restricted access folders and password protected when appropriate.
Data processors are third parties who necessarily provide elements of our internal practices, such as IT providers. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.
Some third parties with whom we share your data, for example for recruitment or casting purposes, are data controllers in their own right in which case they will have their own retention periods.
We have contracts with all third parties to ensure the security of your data that we share with them.
If you are applying to participate in one of our programmes or to work with us via a third party you should check that third party’s privacy notice too.
We will transfer your personal information to a third party:
We process your personal information for this purpose because we have a legitimate interest to ensure our business can be continued by the buyer. If you object to our use of your personal information in this way, the relevant seller or buyer of our business may not be able to provide services to you.
In some circumstances we may also need to share your personal information if we are under a duty to disclose or share it to comply with a legal obligation.
You can update your personal information at any time and change your marketing preferences. To do this please email us at hello@mettlemouse.com
Under UK data protection law, you have rights as an individual which you can exercise in relation to the information we hold about you.
You have the right to see the personal data held by us (a Subject Access Request). Once the person requesting the information has been identified the request will be carried out within one calendar month in a clear and easy to read way. There are numerous and various exemptions to this right and each request will be dealt with on a case by case basis.
You have the right to have your data rectified where it is incorrect or out of date. Where a request for data rectification is made it will be dealt with in a similar way to a Subject Access Request, i.e. within a strict time frame.
You also have the rights to (i) erasure and (ii) restriction meaning that you can request that we remove your data or restrict the processing of it.
You have the right to object to the processing of your data in specific circumstances. We will them stop doing so unless there are compelling grounds for us to continue the processing.
If you have provided us with data about yourself you have the right to be given the data in a machine readable form or to ask for it to be transferred to another organisation.
If we rely on consent to process your personal information, you can withdraw that consent.
You can complain to ico.org.uk if you are not satisfied with our use of your data.
You can read more about these rights here – https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/
This privacy policy was updated on 07 June 2024. We reserve the right to update and alter this policy.